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Talk to us

Click on the relevant session below to book a call with a member of the team and we will be in touch.

Speak to a Team Member

We know that sometimes it helps to talk. Whatever you need, we have a number of options available.

Request a callback

Whether you are a new or existing user, you can request a call back from a member of our Pathway Team. These 5 minute sessions are intended to answer your quick queries and resolve any minor frustrations you may have.

Please note, during times of high call volumes you may receive an email response.


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Other Sessions

If 5 minutes just won’t cut it, your needs are more challenging and you would like a more in-depth conversation, we have a number of sessions available.

Counselling - all service users

Whether you are looking for a one off session as an individual or you feel you and your loved ones would benefit from talking therapy our gender specialist counsellors are standing by to help. We offer one off and block sessions, to suit every need. Prices vary (average £60 of a 50 minute session).


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Guided Pathway

An hour-long session in which a member of the team takes you through the sign-up process, walking you through all of the paperwork and answering questions along the way.


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Talk to a Doctor

If you have specific medical questions that you would like to discuss with one of our doctors, you can book a session here 30 minutes, £90.


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Discovery sessions - new service users

New to the service and unsure where to start? Bursting with questions that just need an outlet? Book a Discovery Session with a member of our team. An opportunity to ask all the questions you would like and to work out a plan for you. We offer three session types depending on your need:

  • Wellbeing (a session focused on answering practical questions but with a your mental wellbeing at the forefront) – £60
  • Clinically trained Pathway advisor (your medical questions answered) – £70
  • Pathway (practical questions about your account) – £40, 30mins


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Pathway Consultation - all service users

Book time to speak to a member of the GenderGP Pathway Team who will be able to answer your questions and queries about our service in real-time – £25, 15 minutes.

If your queries are medical in nature, we are also able to offer sessions with clinically trained members of our Pathway Team. This means they can advise you on your medical transition and provide answers to any questions you might have about your existing and potential future treatment pathways. £70, 30 minutes.


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Talk to a Clinically Trained Pathway Advisor

Alternatively, you can discuss your treatment with a member of the Pathway Team who is clinically trained.


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Self Service

If you prefer to navigate your own way around the site this section is for you.

Care Centre

If you still have questions but want to find your own way, or it’s outside of working hours, our Care Centre includes a list of our most frequently asked questions. Explore the function here and if you think of a question we haven’t covered, let us know here!

Please note, this will not be picked up by the Pathway Team so please anonymise the question where possible and do not expect a response.


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All of our sessions along with details of our providers can be found here.


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