Speak to a Team Member
We know that sometimes it helps to talk. Whatever you need, we have a number of options available.
Request a callback
Whether you are a new or existing user, you can request a call back from a member of our Pathway Team. These 5 minute sessions are intended to answer your quick queries and resolve any minor frustrations you may have.
Please note, during times of high call volumes you may receive an email response.
If 5 minutes just won’t cut it, your needs are more challenging and you would like a more in-depth conversation, we have a number of sessions available.
Counselling - all service users
Whether you are looking for a one off session as an individual or you feel you and your loved ones would benefit from talking therapy our gender specialist counsellors are standing by to help. We offer one off and block sessions, to suit every need. Prices vary (average £60 of a 50 minute session).
Discovery sessions - new service users
New to the service and unsure where to start? Bursting with questions that just need an outlet? Book a Discovery Session with a member of our team. An opportunity to ask all the questions you would like and to work out a plan for you. We offer three session types depending on your need:
- Wellbeing (a session focused on answering practical questions but with a your mental wellbeing at the forefront) – £60
- Clinically trained Pathway advisor (your medical questions answered) – £70
- Pathway (practical questions about your account) – £40, 30mins
Pathway Consultation - all service users
Book time to speak to a member of the GenderGP Pathway Team who will be able to answer your questions and queries about our service in real-time – £25, 15 minutes.
If your queries are medical in nature, we are also able to offer sessions with clinically trained members of our Pathway Team. This means they can advise you on your medical transition and provide answers to any questions you might have about your existing and potential future treatment pathways. £70, 30 minutes.
If you prefer to navigate your own way around the site this section is for you.