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Following the launch of our campaign letter to demand improvements in transgender healthcare services in the UK, we are prompting as many people as possible to also write to their MP demanding the same.

You can find your MP here and we have included a personal version of our campaign letter below, which you can copy and paste in any correspondence (don’t forget to personalise it to include your own experiences).


Template letter to send to your MP

Gender diverse patients, waiting up to four years for a first appointment, are suffering unnecessarily. Clarity is urgently needed on interim healthcare options.

The Women and Equalities Committee inquiry into the provision of LGBT healthcare has now closed (05.10.18) and our thoughts have never been more focused on the future provision of healthcare to gender diverse patients in the UK.

Now is the time for transgender voices to be heard and for their health to be given the same level of importance as every other person in Britain.

The 2016 Women and Equalities Report found that ‘the NHS is letting down trans people, with too much evidence of an approach that can be said to be discriminatory and in breach of the Equality Act.’. Yet, since then, little appears to have changed.

Gender dysphoria, if dismissed and ignored, is life-threatening across all age groups, and yet patients can wait up to four years for a first appointment. By comparison, patients with diabetes wait 18 weeks to see a specialist. To that end, I am calling for better transition healthcare for this marginalised group of people.

Despite the World Health Organisation thankfully declassifying their diagnostic category of Gender Incongruence as a mental illness in 2018, there is something about gender diversity which makes some people very afraid.

Mention children and the levels of hysteria rise further, as borne out by regular tabloid headlines denying and ridiculing those who are simply not comfortable with the gender they were assigned at birth.

Yet, research recently published in the Journal of the American Academy of Child and Adolescent Psychiatry reveals that when children are allowed to transition, including the use of puberty blockers, it improves their mental health.

Furthermore the American Academy of Pediatrics, which with 64,000 professional members is the most respected paediatric organisation in the world, recommends taking a “gender affirming” non judgemental approach so that: “children feel safe in a society that too often marginalizes and stigmatizes those seen as different.”

As you well know, our response to gender variant patients here in the UK is to put them on a waiting list for highly specialised NHS service provision. These specialised service clinics are massively overwhelmed. As a result, young people wait 18 months just for an initial appointment, and adults wait up to four years. It is only then, that the path to treatment begins and it is a path that can take anything up to 24 months.

Many trans patients are told that their care will be withdrawn if they seek interim private options while they wait for NHS services. No other branch of medicine would operate in this way.

Furthermore, while they wait, there is often little support, as many GPs and local hospitals hide behind a shocking lack of knowledge and skills. Instead huge numbers of patients are left to flounder. For some, this proves too much and they resort to accessing medication on the black market without a prescription, to bridge the gap while they wait for safe care. For others, it is worse and common outcomes are self harm and suicide.

The recently published NHS England Service Specifications supports an approach emulating best practice in parts of Canada and the US. Here, a primary care based model operating according to the informed consent principle, is closer to the ‘norm’.


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However, while the developments are certainly heading in the right direction, patients are unlikely to see the benefits until 2021/22. Furthermore, the service specifications do not give any recommendations on bridging services for patients while they wait for treatment, nor do they advise GPs on how they might support their patients, while they wait to be seen. The guidance does refer to the fact that patients might be self-medicating, but offers no advice for the safe transfer to prescribed medication.

What these patients need is access to the right interim support and medication via a channel where they can be monitored and cared for. Healthcare professionals of all grades also need emergency education to enable them to offer help at all levels.

Patients are suffering and a workable solution must be found.

I am calling for:

  • NHS waiting times for gender diverse patients of all ages to be urgently reviewed.
  • Clear options on interim solutions to be made available to people while waiting for their NHS appointment.
  • Assessment and treatment pathways to be modernised.
  • Alternate healthcare solutions to be recognised.
  • Clear information on how best to support gender variant patients in a primary care setting to be cascaded to those working in primary and secondary care.
  • Clear guidelines so that GPs feel empowered to offer support, including bridging prescriptions and shared care agreements, where requested.
  • Private care to be made available without retribution or consequences to the patient (as laid out in the NHS constitution).

On behalf of the many transgender people currently being let down by NHS healthcare services, I request a response to the above issues outlining how they will be tackled, and by when.

I welcome the opportunity to discuss issues with transgender healthcare in person, and to talk about other obstacles that the transgender community face.



Dr Helen Webberley is the founder of GenderGP. A passionate advocate for the transgender community, she continues to campaign for real change in the way that trans people are treated in society and particularly in relation to the barriers they face when accessing healthcare. Dr Webberley believes in gender-affirmative care and that the individual is the expert in their own gender identity.


Photo by Eva Dang on Unsplash