Careers at GenderGP

we welcome doctors, nurses, counsellors, psychologists, therapists, practitioners – anyone who has skills or experience or talent or resources that would benefit the trans community and those who support them

Position Overview:

We are seeking a highly skilled Software Developer with a strong background in Generative AI (GenAI) development. The ideal candidate will have a proven track record in developing robust backend systems and integrating third-party solutions. This role requires proficiency in Python, API development, GitHub, Docker, and Azure AI/ML Studio. A solid understanding of Object-Oriented Programming (OOP) and software quality assurance is essential. Experience in data engineering and analytics is also desired. You will collaborate closely with our frontend developers, product owners, and data engineers to create engaging, high-performance applications.

Key Responsibilities:

Backend Development: Design, develop, and maintain backend services and systems to ensure high performance and responsiveness.
GenAI Integration: Develop and integrate Generative AI and Large Language Model (LLM)-based chatbots into various platforms to enhance user experience and interaction.
GenAI: Leverage Azure AI/ML Studio for developing, training, and deploying generative AI models.
Third-Party Integration: Work with third-party providers to seamlessly integrate their solutions with our systems.
API Development: Design and implement robust APIs in Flask, FastAPI or DotNet to support various applications and services.
Security: Implement and manage authentication and authorization mechanisms to ensure secure access and data privacy.
Performance Optimization: Identify bottlenecks and optimize applications for maximum speed and scalability.
Production-Ready Systems: Ship production-ready backends, including code optimization and thorough testing to ensure stability and performance.
Collaboration: Work closely with frontend developers, AI engineers, data engineers, and product managers to deliver high-quality solutions.
Version Control: Utilize GitHub for version control to ensure smooth collaboration and code management.
Code Quality: Write clean, maintainable code, perform code reviews, and adhere to best practices in version control, testing, and continuous integration.
Containerization: Use Docker to containerize applications for consistent and efficient deployment.
Documentation: Create documentation and specifications for developers to follow during implementation.
OOP Principles: Apply object-oriented programming principles to design and implement scalable and maintainable code.
Software Quality Assurance: Ensure the quality and reliability of software through rigorous testing.
System Design: Apply knowledge of system design principles and industry best practices.

Qualifications:

• Education:

Degree in Computer Science, Statistics, AI, Data Science, Data Analytics, IT, or a related field is mandatory.

• Experience:

Proven experience in backend development with a focus on GenAI, LLM chatbots, and third-party integrations.
Strong knowledge in Object-Oriented Programming and System Design Principles.
Experience with Prompt Engineering, Retrieval-Augmented Generation (RAG) pipelines, and model fine-tuning.
Proficient in Python and API development.
Demonstrated experience in shipping production-ready frontends, including performance optimization and ensuring high standards of quality.
Understanding of RESTful APIs and experience in API integration.
Strong experience with GitHub for version control.
Proficiency with Docker for containerization and managing applications within Docker environments.
Server-side debugging experience, including logging, audit trails, and application monitoring.
Basic knowledge of data engineering and analytics.

• Skills:

Experience working within budget constraints on cloud platforms like Azure or AWS.
Knowledge of additional programming languages such as Java or C#.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with Agile/Scrum methodologies.

• Nice-to-Have:

Basic understanding of Cloud Provider Technologies (Azure/GCP).
Staying updated with the latest trends in Generative AI.
Experience with end-to-end testing frameworks.

Job Summary:

Have you ever wanted to experience what it’s actually like to build something from the ground up? This is that chance for you to feel like an entrepreneur and bring to life a marketplace that literally changes people’s lives.

We are developing a landmark online marketplace for services that meet the needs of the 400million underserved transgender and non-binary people across the world.

We are seeking a highly motivated and commercially astute Business Development Executive to join our team. The ideal candidate will spend days researching various providers of services we want to onboard to our marketplace, build relationships, and secure these providers in reasonable quantities onto the platform.

You will create your own marketing materials, target lists, and set meetings to convert these into sales. The role requires the ability to work within defined guardrails while setting your own agenda, being confident in reaching out cold, and excelling in both video and in-person client/sales meetings.

Key Responsibilities:

Research and Onboarding: Spend time researching various providers of services we want to onboard to our directory.
Marketing Materials: Create marketing materials for providers, including their own call and target lists.
Sales and Meetings: Conduct sales meetings with providers, both in person and via video conferencing.
Commercial Acumen: Be commercially astute and able to negotiate favourable terms for our directory.
Communication: Be confident in reaching out cold to potential providers.
Agenda Setting: Work within defined guardrails but set their own agenda to achieve sales targets.
Travel and Remote Work: Travel within England as required for meetings and client visits.
Requirements:

• Education:

Bachelor’s degree in a relevant field (e.g., Business, Marketing).

• Experience:

At least 5 years of experience in business development, sales, or a related field.

• Skills:

Excellent communication and interpersonal skills.
Personality:Confident and proactive in reaching out to new contacts.

Benefits:

Flexible Working Hours: Remote work options available.
Travel Opportunities: Opportunities to travel within England for meetings and client visits.
Professional Development: Opportunities to enhance skills and knowledge through training and mentorship.

UK Hours
Part-time
Partnership
70/30 split Model
Fully Remote

Who are we?

Here at GenderGP, we are casting aside barriers, rewriting the narrative, and changing the vision for transgender healthcare.

Our customer service code:

We are looking for enthusiastic individuals to join our team of Counsellors in taking care of our members. This role includes listening to members and identifying their core problems, building strong, long-term relationships based on trust, and monitoring member response to treatment over time, among other duties.

Job Brief

You will be a part of our Service Providers team as a point of contact for our members, conducting Information Gathering Sessions (IGS), exploring the members’ Gender journey in order to inform the Multi Disciplinary Team .
You should be an expert communicator with good listening skills and able to engage with members to facilitate trust building.
Ability to work with neurodivergent members.
A keen interest in Gender diversity.

Responsibilities:

• Attend member consultations.
• Explore members’ gender journey.
• Engage in discussion with members and make them feel comfortable.
• Advise medical team with any concerns raised these can be emotional wellbeing issues.
• Compare and contrast IGS reports with members’ written responses.
• Being part of the GenderGP commitment to building relationships based on trust.

Requirements:

• Must have a minimum of Level 4 Qualification in Counselling diploma or equivalent
• Member of a professional governing body i.e. BACP/UKCP
• Must be available for a minimum of 15 hours per week.
• Professional manner and appearance
• Strong interpersonal and communication skills
• Ability to adhere to strict protocols to ensure best practice.
• Meticulous attention to detail
• Proficient in computer skills.
• Ability to work independently; in a sole proprietorship setting.

This is a fully remote position and applicants must have their own designated office space and associated equipment (laptop, mobile phone, good internet connection).
Must be fluent in English, other languages is an advantage.
This is an ideal opportunity for someone who is ambitious, building their private practice.

Benefits:

Flexible working hours
Fully remote (Opportunity to work anywhere in Europe; within GMT +1,+3 time zones)

Location: Remote
Department: Office of the founder
Job Type: Contractor Full Time
Shift: Monday to Friday (37.5 hours per week)

About Us:

GenderGP is a leading informatics company and we are seeking a detail-oriented and tech-savvy Member Experience Coordinator to join our team. The ideal candidate will possess a blend of administrative skills and digital competencies with a passion for helping users navigate their online journeys.

Job Summary:

The Member Experience Coordinator will provide support to the office of the founder helping track down pain points, road blocks and cul-de-sacs in the businesses operations where people searching for support get stuck. This role involves managing member journeys, scheduling appointments, creating and handling communications, developing new processes / workarounds, representing the needs of the people we support and streamlining existing procedures. The candidate should be adept at digital communications, undertaking data analysis, creating lean processes and thrive in the non-traditional work of technology companies where the pace is fast and data and engineering sit alongside clinical teams.

Key Responsibilities:

Support and Unlock:

• Assist members in their digital journeys to reach goals efficiently and without issue.
• Monitor and create dashboards for the monitoring of member journeys.
• Work with technology teams to develop responses to short and long term member challenges
• Assist with member billing and service
• Enhance the user experience in order to secure positive outcomes for members
• Identify services that would best benefit members

Digital Skills:

• Utilise digital scheduling tools and online booking systems.
• Communicate with members and healthcare providers using CRMs and other platforms
• Manage digital files and documentation
• Analyse data in order to form insights that inform decision making

Support:

• Work with the founder to identify opportunities
• Track the progress of members and intervene digitally and manually at times in order to assist
• Work with internal and external stakeholders to improve processes

Qualifications:

• Proven experience as a medical secretary or similar role would be advantageous
• Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and Google equivalents
• Experience using ZOHO, Basecamp and Payment processing tools
• Excellent organisational and multitasking abilities
• Strong communication and interpersonal skills
• Knowledge of medical terminology and healthcare procedures
• Ability to work independently and as part of a team

Desirable Skills:

• Experience with telehealth platforms and digital communication tools.
• Ability to learn and adapt to new digital tools and technologies quickly.

Benefits:

• Competitive rates
• Remote working
• Positive and supportive work environment.

Location: Remote

Job Type: Contractor Full Time

Shift: Monday to Friday (40 hours per week)

About Us:

GenderGP is a leading informatics company, and we are seeking a passionate, dedicated, and tech-savvy Operations Manager to join our team. The ideal candidate will possess a blend of Operations, Project Management, Vendor Management, and digital competencies with a passion for helping users navigate their online journeys.

Key Responsibilities:

• Manage day-to-day operations of the online directory, ensuring smooth functioning and exceptional user experience.
• Grow the commercial user traffic to the directory on both sides of the transaction (vendor and user) efficiently and with a focus on deep organic positioning.
• Identify, onboard, and manage third-party vendors and service providers. Develop and maintain strong relationships with vendors to ensure quality service delivery.
• Negotiate contracts with vendors to optimize terms and ensure cost-effectiveness. Analyze vendor proposals and recommend suitable agreements.
• Responsible for the Profit & Loss (P&L) of the directory. Develop and monitor budgets, track expenses, and identify opportunities for cost savings and revenue growth.
• Utilize analytics and performance metrics to assess the effectiveness of operations. Implement improvements to enhance efficiency and profitability.
• Collaborate with the tech team to integrate new technologies and features into the directory platform. Ensure that the directory remains up-to-date with the latest technological advancements.
• Coordinate with the Finance team to identify and resolve challenges.
• Work to improve user experience on the platform through continuous optimization and implementation of user feedback.
• Ensure compliance with relevant regulations and industry standards. Identify and mitigate potential risks to the business.
• Conduct touchbase sessions with providers to ensure they remain updated with policy/procedural updates.
• Provide timely and prompt responses to internal and external queries and provide solutions.

Systems:

• Experience in using Basecamp.
• Expertise in MS Office applications and GSUITE.
• Experience in payment processing tools such as Stripe and Quickbooks.

Required Qualifications:

• Bachelor’s or Master’s degree in business, operations, economics, or a related field.
• 5+ years of relevant experience in consulting, strategy, marketplace operations, or analytics.
• Strong organizational, project management, and stakeholder skills.
• Fluency in English.
• Passion for e-commerce and delivering world-class customer experience.

NOTE: Please answer all additional questions

Part time role:

UK Hours

Job Summary:

The Reddit Manager is responsible for overseeing the day-to-day operations of a community on Reddit, ensuring that the community is engaging, well-moderated, and adheres to Reddit’s community guidelines. The Manager will work closely with the community moderators to maintain a positive and respectful environment.

Key Responsibilities:

• Community Management:
  • Manage and moderate the community to ensure it remains engaging and respectful.
  • Collaborate with community moderators to resolve issues and maintain a high-quality discussion.
  • Enforce Reddit’s community guidelines and rules.
• Content Development:
  • Develop and implement content strategies to attract and retain community members.
  • Create and curate engaging content that aligns with the community’s interests.
• Moderator Support:
  • Provide training and support to community moderators to help them manage their roles effectively.
  • Assist in the recruitment and onboarding of new moderators.
• Community Growth:
  • Identify and implement strategies to grow the community, including outreach and engagement initiatives.
  • Analyze community metrics to track growth and engagement.
• Communication:
  • Communicate effectively with community members, moderators, and Reddit’s support team.
  • Respond promptly to community member inquiries and concerns.
• Content Moderation:
  • Moderate content to ensure it complies with Reddit’s rules and community guidelines.
  • Remove or flag content that violates these guidelines.
• Community Engagement:
  • Participate actively in the community to understand its needs and interests.
  • Foster a positive and inclusive environment through regular engagement.

Preferred Qualifications:

• Education: Bachelor’s degree in a relevant field (e.g., Communications, Marketing, or Computer Science).
• Experience: 2+ years of experience in community management, social media management, or a related field.
• Skills:
  • Strong understanding of Reddit’s community guidelines and moderation tools.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Familiarity with content creation and social media marketing tools.
• Certifications: Reddit Certified Moderator or similar certifications.
• Additional Skills: Knowledge of community management software, analytics tools, and content creation platforms.

Working Conditions:

• Location: Remote work environment with occasional meetings or events.
• Hours: Flexible work hours to accommodate community engagement and content creation.

Location: Remote

Job Type: Contractor Part-time

No Agencies

About Us:

GenderGP is a leading informatics company.

Position Overview:

We are seeking a creative and dynamic TikTok Content Manager to join our marketing team. This individual will be responsible for developing, executing, and managing our TikTok content strategy to enhance brand visibility, engage our audience, and drive conversions. The ideal candidate will have a passion for social media, a deep understanding of TikTok trends, and the ability to create compelling video content that resonates with our target demographic. We are looking for someone who wants to actually invest in TikTok and grow the channel by replying and commenting and offering positive helpful information to our members.

Key Responsibilities:

• Content Strategy Development:
  • Develop and implement a comprehensive TikTok content strategy aligned with our brand goals and target audience.
  • Research and analyze TikTok trends, audience behaviors, and competitor activities to inform content creation.
• Content Creation and Management:
  • Create engaging and high-quality video content that reflects our brand voice and values.
  • Collaborate with graphic designers, videographers, and other team members to produce visually appealing content.
  • Manage the content calendar, ensuring timely and consistent posting.
• Community Engagement:
  • Monitor and respond to comments, messages, and mentions in a timely and engaging manner.
  • Foster a sense of community by engaging with followers and encouraging user-generated content.
• Performance Analysis:
  • Track and analyze key performance metrics to assess the effectiveness of content and campaigns.
  • Prepare regular reports on content performance and provide actionable insights for continuous improvement.
• Collaboration and Campaign Execution:
  • Work closely with the marketing team to integrate TikTok campaigns with broader marketing initiatives.
  • Collaborate with influencers and brand ambassadors to expand reach and enhance brand credibility.

Qualifications:

• Skills and Competencies:
  • Strong understanding of TikTok’s platform, trends, and best practices.
  • Proficiency in video editing software and content creation tools.
  • Excellent written and verbal communication skills.
  • Creative mindset with the ability to think outside the box and generate innovative content ideas.
• Personal Attributes:
  • Passionate about social media and staying ahead of trends.
  • Detail-oriented, organized, and able to manage multiple projects simultaneously.
  • Strong analytical skills with a data-driven approach to content strategy.

Location: Remote

Job Type: Contractor Part-time

NO AGENCIES

About Us:

GenderGP is a leading informatics company.

Job Description:

Video/Podcast Editor

Position Overview: We are looking for a creative Video/Podcast Editor to join our team. The ideal candidate will have a passion for storytelling through video and audio, with the ability to produce engaging content that connects with our audience.

Key Responsibilities:

• Editing: Edit video and audio content for podcasts and multimedia projects, ensuring high quality and alignment with project goals.
• Storytelling: Collaborate with the team to enhance narratives through effective editing techniques.
• Audio Mixing: Edit and mix audio for clarity, including noise reduction and sound effects.
• Visual Effects: Integrate graphics and animations to enrich viewer experience.
• Quality Control: Revise edits based on feedback and maintain high standards.
• File Management: Organize and archive video and audio files for easy access.

Qualifications:

• Education: Bachelor’s degree in Film, Media Production, or related field (or equivalent experience).
• Experience: Proven editing experience with a strong portfolio.
• Technical Skills: Proficiency in editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Creativity: Strong storytelling skills and attention to detail.
• Communication: Excellent interpersonal skills for effective collaboration.
• Time Management: Ability to manage multiple projects and meet deadlines.

Email hr@gendergp.com to tell us how amazing you are!