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Come and join our happy team – See our vacancies here.

Calling doctors, nurses, counsellors, psychologists and anyone interested in working within transgender and non-binary healthcare and wellbeing.

GenderGP is on a mission to provide excellent remote health and wellbeing services to trans and non-binary people and those who support them, because every transgender and non-binary person on the planet should have access to an on-demand healthcare ecosystem without discrimination, prejudice, or gatekeeping.

We offer a fully remote healthcare service, using Telehealth technology and video consultations to provide advice, support, therapy and medical care to trans people all over the world. The number of countries and clients that we provide services to is expanding rapidly, and we are looking for clinically and medically trained people to join our team and offer advice, compassion, expertise and acceptance, with you in the comfort of your home, to your patient in the comfort of theirs.

We offer services to anyone who needs them, whether they are trans or non-binary themselves, or whether they are supporting someone who is from the community. Our patients need gender-affirming advice to make sure that their transition is as fulfilling, safe and rewarding as their hopes and expectations. Advice on mental, emotional and physical health, blood tests, medication, hormones, life admin, surgery. Our ethos is not to dissuade, but to facilitate and make sure that people are making the best choices to be their best selves in order to live their best life.

If you have clinical experience in looking at blood results, advising on health matters, discussing the effects of gender-affirming medication then your expertise can help our patients. Whether you are early on in your own knowledge and willing to learn, or a seasoned expert with oodles of experience, we will support you to find your comfort zone. The only essential requirement is that you believe that trans and non-binary people, of all ages, should be able to access timely, accessible, safe and effective care.

  • Flexible hours to suit you.
  • Fully remote.
  • Pay dependent on experience and qualifications.

Apply now

COMMUNICATIONS AND PR OFFICER

We are looking for an enthusiastic professional to join our team within the Marketing and Communications Department as Communications & PR Officer, handling some of the most important aspects of our internal and external engagement.

 

Job Brief:
  • We are looking for a talented Communications & PR Officer with the ability to build strong relationships and networks with colleagues, clients and the media, identifying key stakeholders and influencers within our segment.
  • You should also be able to monitor and measure coverage and sentiment across mediums, and develop effective proactive and reactive strategies.
  • The ideal candidate is adaptable, with a background in both PR and Comms, and has the ability to switch between internal and external communications tasks.
  • Preference will be given to candidates with a strong knowledge of LGBTQIA+ issues, and a background in Crisis Comms and Medical/Telehealth PR.
Responsibilities:
  • Conduct in-depth research on industry-related topics in order to contribute to the development of targeted, stakeholder facing content.
  • Create effective internal and external communications strategies to engage stakeholders, influence media, and shape public perception of GenderGP.
  • Track media reporting, blogs, social media and online sentiment and report to senior colleagues.
  • Manage media enquiries, arrange interviews and placed content, and develop the organisation’s network of media contacts.
  • Build long-term relationships with influencers and key stakeholders within GenderGP’s segment.
  • Coordinate external and internal communications flow of key documents and workflows (briefings, internal memos, press releases, newsletters).
  • Liaise with HR and Marketing-Communications teams to assemble a regular calendar of internal communications content.
  • Drafting statements, press releases and other materials and distributing them to media and stakeholder lists.
  • Plan occasional events, seminars and press conferences as required.
  • Produce content across mediums as required.
  • Liaise with Social Media and Community Managers to ensure that organisational goals are met.
  • Own “brand captain” role, ensuring that other departments properly apply the organisation’s branding as required.
Requirements:
  • Proven experience as a Communications and PR person, preferably within LGBTQIA+ and/or telehealth segments.
  • A commitment to the community, and a demonstrable knowledge of the LGBTQIA+ community’s aspirations and wider challenges.
  • Excellent research and fact-checking skills.
  • Ability to deliver effective communications strategies, including Crisis Comms, at speed.
  • Experience of managing both internal and external communications audiences is preferred, including employee engagement.
  • A proven ability to develop effective media and stakeholder networks within and outside the UK and Ireland. GenderGP is an international company, and we work with media and stakeholders across many territories.
  • You will know how to write effective press releases, statements, memos, lines and briefings.
  • Excellent communication, analytical and multitasking skills.
  • BA degree in Communications, PR, Marketing, English, Journalism, or related field.
  • Experienced in the use of CMS’s and Social Media Management tools. We use WordPress, Storychief, Sprout Social, Salesforce and ActiveCampaign.
  • Experienced in brand adherence and management.
Benefits:
  • Paid wellness days.
  • Flexible working hours.
  • Fully remote (Opportunity to work anywhere in Europe; within GMT +1,+3 time zones).
  • Potential for career advancement.
  • Team working and support in a specialised care environment.
  • Opportunity to make a difference; working at the vanguard of social change within trangender healthcare.

 

We are building a culturally diverse team and therefore encourage applications from diverse cultures & backgrounds, and underrepresented groups, to apply.

Contract length: 12 months

Application deadline: 12/06/2022

Expected start date: ASAP

Job Types: Full-time, Contract

If you are interested, please start your application.

Apply now

CLINICAL MANAGER

We are looking for experienced Clinicians and Clinical Managers to support and lead our clinical teams at GenderGP. These roles do not all require licensed healthcare professionals, however, we do require prior experience managing and leading healthcare teams or organisations. These roles are critical in managing and perfecting our patient journeys. If this sounds like you please keep reading because we would love to hear from you!

 

Responsibilities may include:
  • Oversee the clinical teams daily operations.
  • Use your professional experience to assess patient journeys and improve them.
  • Develop procedures, goals and objectives to ensure optimal patient care.
  • Handle the hiring, training, and performance evaluation of the Clinical Team.
  • Improve the efficiency and perform auditing of the department.
  • Make sure that our teams are highly efficient and protocol driven.
  • Organise and manage the discussion of complex cases.
  • Provide assistance for other clinicians where appropriate.
  • Review and improve operating and clinical protocols.
  • Support data evaluation and research of our large customer base.
Requirements:
  • Bachelor’s degree minimum; master’s degree or related healthcare qualifications preferred.
  • 5+ years prior experience working in the healthcare industry.
  • 5+ years of proven success in managing a clinic or healthcare organisation is desirable.
  • Licence to practice medicine in the EU is a plus.
  • Strong management, leadership and communication skills are essential.
  • Ability to supervise, nurture and motivate others to perform their duties efficiently.
  • Exceptional organisational skills to ensure that quality services are provided.
  • Knowledge of the transgender and non-binary community is a plus.
  • Professional proficiency in English is a must.
Benefits:
  • For-purpose caring business.
  • Expected start date: as soon as possible.
  • Paid wellness days.
  • Strong and positive team culture.
  • Flexible working hours.
  • Strong potential of career advancement.
  • Fully remote (work anywhere within GMT +1,+2,+3 time zones).
  • Full time.
  • Salary range from €46.000 to €116.000 annual depending on the experience.

 

If you are interested, please start your application below.

Apply now

CLINICIAN

GenderGP is a global organisation promoting excellence in the health & wellbeing of trans & non-binary people of all ages. We are a multidisciplinary team of gender specialists from many faculties offering advice, support & medical care for trans people globally. We are looking for clinicians from all over the world to join our team.

Through video consultations with our patients, we offer timely, safe & appropriate access to counselling, gender-affirming hormone therapy & all aspects of transgender medicine. We offer a seven day a week service & aim to reply to all queries within 48hrs.

We recognise that this is a niche medical specialty. We acknowledge that you may not have prior experience working in this field. We therefore offer full training & support to all successful candidates.

 

Job Brief:
  • You will be part of a diverse Clinical Team.
  • You will conduct video consultations with patients.
  • You will answer medical queries posed by eg. Our Pathology or Pathway Teams.
  • You will discuss complex cases at our weekly Multi-Disciplinary Team meetings.
  • Prescribing positions available for the prescriptions of medications associated with gender affirming hormone therapy.
Requirements:
  • Registration with your professional body & a license to practise.
  • Willingness to learn a new emerging Medical Specialty.
  • Ability to work remotely (good IT skills).
Benefits:
  • Paid wellness days.
  • Flexible working hours.
  • Fully remote (Opportunity to work anywhere in Europe; within GMT +1,+3 time zones).
  • Part time, full time & sessional only contracts available.

 

If you are interested, please start your application.

Apply now

COUNSELLORS

We are looking for enthusiastic individuals to join our team of Counsellors to take care of our patients. This role includes listening to patients and identifying their core problems, building strong, long-term relationships based on trust, and monitoring patient response to treatment over time, among other duties.

 

Job Brief:
  • You will be a part of our Service Providers team as a point of contact for our patients, conducting Information Gathering Sessions (IGS), exploring the patient’s Gender journey in order to decide how we can best help and support them.
  • You should be an expert problem solver with good diagnostic skills. This requires a highly analytical mindset and the ability to understand people on a psychoanalytic level.
Responsibilities:
  • Attend patient consultations.
  • Explore patients and identify their problems.
  • Engage in discussion with patients and make them feel comfortable.
  • Implement individualised treatment programs.
  • Compare reports with patient’s written responses.
  • Organise a long-term counselling plan that involves multiple sessions.
  • Keep a detailed account of patient mental health history.
  • Being patient and building relationships based on trust.
Requirements:
  • Must have Level 5 Qualification and Counselling Certification.
  • Relevant degree, or equivalent qualification or experience, demonstrating a level of applied knowledge in providing advice and support to people of all ages.
  • Must be available for a minimum of 15 hours per week.
  • Is ambitious.
  • Professional manner and appearance.
  • Strong interpersonal and communication skills.
  • Ability to adhere to strict protocols to ensure best practice.
  • Meticulous attention to detail.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
  • Ability to work independently; in a sole proprietorship setting. ( You should have good internet connection and a good office set-up).
  • Must be fluent in English.
  • A young graduate, just starting out their career in counselling may also be considered.
Benefits:
  • Paid wellness days.
  • Flexible working hours.
  • Fully remote (Opportunity to work anywhere in Europe; within GMT +1,+3 time zones).
  • Potential for career advancement.
  • Team working and support in a specialised care environment.
  • Opportunity to make a difference; working in a dynamic environment.

 

We are building a culturally diverse team and hence will welcome counsellors from diverse cultures & backgrounds.

Contract length: 12 months

Application deadline: 31/03/2022

Expected start date: TBC

Job Types: Full-time, Contract

Salary: On a 70% to 30% split sharing basis.

If you are interested, please start your application.

Apply now

PATHWAY ADVISORS

We are also looking for enthusiastic individuals to join our team of remote Pathway Advisors to take care of our patients. This role will guide patients through our Appraisal Pathway, which allows them to access the help and support they need via GenderGP. Clinical experience is not essential for this role as full training will be provided.

 

Job Brief:
  • You will be a part of our Patient Care team as a point of contact for our patients in their transition journey.
Responsibilities:
  • Maintaining patient records.
  • Consult with specialists and other medical professionals about patient cases as required.
  • Answer, investigate, and/or direct clinical queries or complaints to the appropriate team members.
  • Refer patients for counselling as needed.
  • Develop educational resources.
  • Communicate professionally with third party services.
Requirements:
  • Relevant degree, or equivalent qualification or experience, demonstrating a level of applied knowledge in providing advice and support to people of all ages.
  • Knowledge of medical terms and practices.
  • Professional manner and appearance.
  • Strong interpersonal and communication skills.
  • Ability to adhere to strict protocols to ensure best practice.
  • Meticulous attention to detail.
  • Proficient in web software applications such as ticketing and chat tools.
  • Ability to work as an independent contractor.
Benefits:
  • Flexible working hours.
  • Fully remote (Opportunity to work anywhere in Europe; within GMT +1,+2 time zones).
  • Paid wellness days.
  • Potential for career advancement.
  • Team working and support in a specialized care environment.
  • Opportunity to make a difference; working in a dynamic environment.

 

Please apply using this specific form, rather than our open application.

Apply now

OPEN APPLICATIONS

We’re always looking to grow our team with hard-working, caring people who want to change the world for trans and non-binary people. If you have a background in healthcare, communications, or administration, and you’re open to learning new skills and systems in a fast-paced role, then please get in touch using the form below.

Apply now